Terms & Conditions

The Details in these Terms & Conditions apply to all bookings with the
following company registered in the United Kingdom

TOURSAREUS LIMITED
18 OSTREY MEAD
CHEDDAR
SOMERSET BS27 3DX

Company No. 06068155

Toursareus Motorcycle Tours Telephone Contact Details

Calling within the United Kingdom
Land Line 01934 743716 – Mobile 07888 696001

Calling from outside the United Kingdom
Land Line +44 1934 743716 – Mobile +44 7888 696001

Conditions of Sale

Customers Responsibility: When purchasing a product from Toursareus Ltd it is your responsibility to read and understand the terms and conditions.

Description

Motorcycle Tours: All motorcycle tours are booked on a first come first serve basis, when you book your motorcycle tour with us the following will apply. All Motorcycle Tours are Accompanied and are NOT Guided you are free to ride whatever route you wish on any motorcycle tour.

Reservations

Initial reservations or bookings may be made from our website or we can take your details over the telephone for any event or tour you wish to book. We will then supply you with a quotation with details of the motorcycle tour the costs the departure and return travel dates and your required deposits including any payment due date, (This is sent by out online accounts email system or by post at your request. When we receive the required deposit/s, we will issue your confirmation by email or post to your invoice address. You will have the right to a seven day cooling off period from the date we receive your deposit. Any Cancellation must be done in writing by email or posted to our working office address. If you book any tour or event within the 90 days event start date a full payment will be required at time of booking, you may cancel within this period but will not be entitled to any refund, please see full cancellation policy below.

Documentations Required (Please Print / Copy all Important Documents and Bring with you isn the case of lose / destroyed information)

We will require you to issue us with copies of your travel documents i.e. passport details, travel insurance and motorcycle details etc where applicable, prior to the 8 week departure date (Motorcycle Details are Not required on our American Motorcycle Tours)

Payments and Deposits

Deposits: All deposits paid to secure bookings are required per person, and per motorcycle where applicable, and are NONE REFUNDABLE. Each applicable deposit is listed on the selected Motorcycle Tour Webpage

Payments: Toursareus Ltd accepts bank transfer or cheques (Make Cheques Payable to “Toursareus Ltd” and send to the company address listed above) as method of payment. You will be charged in the currency (UKP £ pounds sterling) as indicated on your sales order plus you are responsible to pay any bank or transfer charges either by your bank or our bank.

Balance of your Payments: Must be paid in FULL 8 weeks (56 Days) prior to the first day of arrival at your motorcycle tour or event.

Failed Payments: Failure to receive successful payment at any stage may result in cancellation of your order. (i.e. Motorcycle Tour/s)

Currency Fluctuations: In some circumstances beyond our control, such as currency fluctuation, which may result in an increase in the cost of your purchase over and above an increase of 2% to the published price, Toursareus Ltd reserves the right to add the increase to your final invoice and you are then liable to pay the increase. Failing to pay will result in the cancellation of your booking and no refund will be given at any time.

Cancellations by you the customer:
In the event that you having to cancel the following will apply.

  • Full loss of all deposit/s after seven days cooling off period from the date of receipt of your deposit or payment made to Toursareus Ltd for any booking
  • 89 – 60 days prior to departure, 75% of all monies paid including deposits
  • 0 – 60 days prior to departure, 100% of all monies paid including deposits
  • A no-show incurs total loss i.e. 100% of all monies paid including deposits
  • There are no refunds if you return a rented motorcycle before the end of the hire period

In the event that Toursareus Ltd cancelling an event you will be given an option to move to another event or a full refund of all money paid including deposit/s. No Compensation will be offered or paid.

Customers Disclosure

Pre-existing Medical Conditions: (including dietary or other allergies): We request that you inform us of any pre-existing medical conditions and any treatment/medication that you may need or carry for this condition so that in the event of an unfortunate recurrence or episode we are able to obtain appropriate medical assistance for you as soon as possible. Any such information will be treated with the utmost sensitivity. Please ensure that you have adequate medication to cover your entire trip with us plus some spares in the events of loss of your baggage.

Non Disclosure: Non disclosure of medical conditions to Toursareus Ltd will render the contract invalid between you the customer and the Company or its Director/s, and may result in the termination of your trip with the loss of any monies paid, nor will any claim for consequential losses be accepted due to such non-disclosure becoming apparent.

Full disclosure: You must disclose any criminal convictions which may affect your entry to or from any country through which the tour may take you, non disclosure or false information may result in the termination or cancellation of your trip with Toursareus Ltd without a refund at anytime nor will any claim for consequential losses be accepted due to such non-disclosure becoming apparent.

Travel Details

Motorcycle Tour Information and Itinerary

Motorcycle Tour information / itinerary and Hotel Addresses will be issued between 6 to 8 weeks before the Motorcycle Tour/s start date/s.

Your Travel arrangements: Toursareus Ltd will NOT supply any flights, to the place where the event is taking place.

Flights: Please Do Not Book Any Flights Until The Event Date/s are Confirmed, the confirmation dates will be on the Relevant web page. If for any reason that Toursareus Ltd needs to cancel your tour you will receive a full refund of all money/s paid including deposit/s, or you will be offered a different tour of your choice within your money that was paid for the tour you are book on and NO compensation will be paid by Toursareus Ltd to you the customer/s. Toursareus Ltd are not responsible for any travel disruptions or cancellations, this falls under the section Force Majeure below.

Ferry Bookings: Any travel which includes a ferry during your travel with Toursareus Ltd you must abide by the Terms & Conditions as set out by the ferry companies. Once booked through Toursareus Ltd there will be NO REFUND for fares paid, Toursareus Ltd are not responsible for any travel disruptions or cancellations, this falls under the section Force Majeure below.

Passports / Visas / Visa Waivers (USA): It is the responsibility of the customer to ensure that all members of their party are in possession of either a valid Passport or suitable travel document appropriate to country/countries being visited or transited during your trip with Toursareus Ltd. If you require visas or others in your party (Any Non EU Resident) for the country/countries you are visiting you are reasonably expected to obtain the correct documentation before travelling.

Motorcycle Tours / Motorcycle Hire / Your Own Motorcycle Documentation

PLEASE BRING A COPY OF ALL IMPORTANT DOCUMENTATION WITH YOU

Motorcycle Tours Driving License requirements: All riders must be in possession of a full and valid license for the class of machine they are using for the countries they are visiting. We advise you to obtain a International Driving Permit / License, this can be obtained from most major post offices.

Riding your own Motorcycle: We only accept motorcycles that are road legal, with registration plates, insured and in good condition with a current MOT where appropriate. Each participant is responsible for their motorcycle, for the care and use of it and for the conformity of it with the laws in force. In the case of Mechanical Breakdown whilst riding your own Motorcycle you are responsible for recovery/repatriation and or repair of the motorcycle and for you and or your pillion

Motorcycle Insurance: Each participant must be in possession of valid insurance for their own vehicle, for themselves (and their pillion), including valid repatriation where applicable. Any incident or accident that involves a participant (or their pillion) will not be accepted as the responsibility of Toursareus Ltd unless directly involved in the incident

Motorcycle Breakdown / Recovery

We would like to suggest you hold a valid and adequate Breakdown Recovery insurance, where available, which includes repatriation for your motorcycle, you and your pillion

Motorcycle Hire: The renter must agree to abide by the terms and conditions as set out by the Motorcycle Hire Company including covering damage deposit/insurance excess including the cover for loss damage or replacement of keys. Payment for hire vehicle Insurance and choice of insurance and or breakdown/recovery is made directly with the hire company and NOT Toursareus Ltd.

  • There are NO refunds if you return a rented motorcycle before the end of the hire period.

Vehicle Insurance: We do not provide insurance cover in any circumstance for any vehicle you own or 3rd party liability insurance in connection with your use of any vehicle.

Conduct

Customer disruption: If a participant causes any disruption by words or deed to a tour or event to other participant’s on that tour or event they may be asked to leave immediately without redress and will result in the termination of your trip or event with Toursareus Ltd the loss of all monies paid to them, nor will any claim for Consequential Loss be accepted by Toursareus Ltd for other costs incurred in completion of the trip or event by the participant under any circumstance. No refund or compensation will be given in anyway shape or form i.e. money or credit towards another event or motorcycle tour.

Leaving the motorcycle tour: If for any reason the participant (you the customer) chooses to leave or excludes themselves from a motorcycle tour before the end of said motorcycle tour he or she will not receive any refund or compensation in anyway shape or form i.e. money or credit towards another event we host or hold

Personal Travel / Medical Insurance: You the customer agrees to have suitable personal travel / medical /cancellation insurance in effect for the duration of your trip, which covers repatriation for you and your party as you have submitted on your confirmation booking. If you cancel or divert from any motorcycle tour before the end of your event or motorcycle tour date you are liable for your own claim against your own insurance, the same applies in the event of illness and / or accident. We suggest that you check that your insurance covers for abandonment / cancellation / curtailment and all parties repatriation. Toursareus Ltd are NOT Liable for any claims. We require copies of Policy Documents prior to your departure on any event. (Also Please Bring Copies With You)

Tours / events within the EU: When in the EU each person should carry their own EHIC (European Health Insurance Card) available free from Post Offices or can be done online which gives you basic/emergency medical cover within the EC but in the event of a serious illness or accident may not cover repatriation costs or extended stay in hospital. We recommend that you have personal travel insurance.

Liability Insurance: We carry company liability insurance covering up to 2,000,000 (million) pounds UK Sterling.

Toursareus Ltd Responsibilities

We Are Responsible: For Any part of the programme booked by us, where it is within our control, to ensure that it meets the standards as described in the brochure or publicity.

We Are NOT Responsible: Toursareus Ltd are not responsible for any amenities supplied by any Hotel’s / Motel/s / Cabin/s “i.e. Accommodation” being out of order due to service requirements, weather conditions or lack of demand due to low client numbers, nor other amenity such as parking space fees that you may have cause to require the use of, nor extra’s such as food and drink including alcohol drinks supplied by third parties that may cause your death or that by any other party that is with us at any hotel or event, nor personal injury or illness caused by activities in which a participant engages which is outside of the event / hotel provided by Toursareus Ltd.

Hotel’s / Motel/s / Cabin/s Policy’s:  Please also note that some hotels will require a government issued photo ID and a credit card or cash deposit at check-in for incidental charges on your room, please check the relevant tour for meals supplied i.e. B&B or Half-board. Any extra’s charged and not paid for before departure will incur an administration fee of £50 plus the cost of said extra’s paid to Toursareus Ltd.

Returning from European Tours

Once your holiday has commenced you will be provided in advance a return ticket or booking reference which will ensure that you can return to UK in the event of insolvency of Toursareus Ltd, this in with accordance with the Package Travel Regulations 1992 (90/314/EEC)

Minimum Numbers for Motorcycle Tours

Minimum Client Numbers: All Motorcycle Tours are subject to a minimum number of 4 people to make it commercially viable. Toursareus Ltd reserve the right to cancel an event or tour and contact you before your departure date if there are insufficient numbers for the Motorcycle Tour to take place. In the event of the Motorcycle Tour being cancelled you will receive a full refund of money that has been paid to Toursareus Ltd (No Interest or Compensation will be paid to you the customer in the event of the cancellation of the Motorcycle Tour.

Delays / Curtailment

Delays: We are not responsible for any terrorist acts or acts of god that may interrupt your stay or booking with us in anyway shape or form. We cannot be held responsible for any unforeseen delays to your journey to join us. In the case of delays you are responsible for providing your own meals, accommodation and other travel arrangements where we do not directly provide you with travel to our event/venue, plus you must pay any additional cost therefore incurred.

Complaints Procedure

Resolving Complaints: where our representative is in attendance at an event you should in the first instance of a complaint contact him/her at the time. If, however, you are not completely satisfied you should write to our customer relations office at Toursareus Ltd (as appropriate), 18 Ostrey Mead, Cheddar, Somerset, BS27 3DX, this must be carried out within five days of the event date finishing “i.e. 20th of the month” this must be sent to us by recorded post no later than the 25th of the month” (these dates are an example) this will be dealt with within 28 days of our receiving your letter in writing to you. Breaches of these terms and conditions: Without prejudice to our other rights, if you breach these terms and conditions of use in any way, or if we reasonably suspect that you have breached these terms and conditions of use in any way, we may: (a) send you one or more formal warnings; (b) permanently prohibit you from accessing the website; (d) block computers using your IP address from accessing the website; (e) contact your internet services provider and request that they block your access to the website; (f) bring court proceedings against you for breach of contract or otherwise; (g) delete or edit any or all of your content which is posted on our blogs i.e. Facebook, Twitter.

Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

Company Trade Marks and Website

Assignment: You hereby agree that we may transfer, sub-contract or otherwise deal with any or all of our rights and/or obligations under these terms and conditions. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions without obtaining our prior written consent form Toursareus Ltd.

Trade marks: Toursareus Ltd and our logos are trade marks belonging to us. We give no permission for the use of these trade marks, and such use may constitute an infringement of our rights. The other registered and unregistered trade marks or service marks on our website are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

Third party websites: Our website may include hyperlinks to other websites owned and operated by third parties. These links are not recommendations. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Acceptable use: You must not use our website for Toursareus Ltd in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communication. You must not use our website for any purposes related to marketing without our express written consent.

Ownership of Toursareus Ltd Website Site and its Contents

The Website Site “www.toursareus.co.uk and www.worldmotorcycletours.co.uk and www.worldmotorcycletours.com” is owned by Toursareus Ltd. Unless otherwise indicated, all of the content featured or displayed on the web site are protected and given permission from the end user for the use of publication on the www.toursareus.co.uk and www.worldmotorcycletours.co.uk and www.worldmotorcycletours.com web site (i.e.The Customer) from the events that Toursareus Ltd, any images or text content supplied to Toursareus Ltd are supplied by the customer on the relevant event that Toursareus Ltd operates, by supplying the images or text Toursareus Ltd has the right to publish on the www.toursareus.co.uk and www.worldmotorcycletours.co.uk web site including but not limited to, text, graphics, logo’s, data, photographic images, moving images, sound, illustrations and the selection and arrangement thereof (“Toursareus Ltd Images Content”), is owned by Toursareus Ltd, its licensors or its third-party image partners give permission to use text, graphics, logo’s, data, photographic images, moving images, sound, illustrations. All elements of the Site, including the website Images Content, are protected by copyright of Toursareus Ltd, trade dress, moral rights, trademark and other laws relating to the protection of intellectual property.

The EU cookie law (e-Privacy Directive)

The law which applies to how you use cookies and similar technologies for storing information on a user’s equipment such as their computer or mobile device changed on 26 May 2011.

Cookies and personal data

Regulation covers the use of electronic communications networks to store information, eg using cookies, or gain access to information stored in the terminal equipment of a subscriber or user.

Although devices which process personal data give rise to greater privacy and security implications than those which process data from which the individual cannot be identified, the Regulations apply to all uses of such devices, not just those involving the processing of personal data.

Where the use of a cookie type device does involve the processing of personal data, service providers will need to make sure they comply with the additional requirements of the Data Protection Act 1998 (the Act). This includes the requirements of the third data protection principle which states that data controllers must not process personal data that is excessive. Where personal data is collected, the data controller should consider the extent to which that data can be effectively processed anonymously. This is likely to be particularly relevant where the data is to be processed for a purpose other than the provision of the service directly requested by the user, for example, counting visitors to a website.

Exemptions from the right to refuse a cookie

The Regulations specify that service providers should not have to provide the information and obtain consent where that device is to be used:

for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network; or where such storage or access is strictly necessary to provide an information society service requested by the subscriber or user.

In defining an ‘information society service’ the Electronic Commerce (EC Directive) Regulations 2002 refer to ‘any service normally provided for remuneration, at a distance, by means of electronic equipment for the processing (including digital compression) and storage of data, and at the individual request of a recipient of a service’.

The term ‘strictly necessary’ means that such storage of or access to information should be essential, rather than reasonably necessary, for this exemption to apply. However, it will also be restricted to what is essential to provide the service requested by the user, rather than what might be essential for any other uses the service provider might wish to make of that data. It will also include what is required to comply with any other legislation the service provider might be subject to, for example, the security requirements of the seventh data protection principle.

Where the use of a cookie type device is deemed ‘important’ rather than ‘strictly necessary’, those collecting the information are still obliged to provide information about the device to the potential service recipient and obtain consent.

Protection of Your Money

Protection of Your Money: According to the 1992 Package Travel, Package Holiday and Package Tours Regulations all holiday organisers have to make provision for the protection of holidaymaker’s money in the event of the company’s insolvency. In accordance with these regulations Toursareus Ltd hold all clients’ monies in a trust account we are also in compliance with EEC Regulation (90/314/EEC) all funds are held in a trust account and cannot be withdrawn until after that event has been completed. This is to protect you the customer from any fraud so you know your money is completely safe. Any refunds will be made at this time and not until after the event completion date.

ATOL Protection is for: For Flight Based Holidays Only, ATOL stands for “Air Travel Organisers’ Licence”. It is a government-run financial protection scheme operated by the Civil Aviation Authority (CAA). All monies you pay for package holidays involving flights and holidays including a flight plus accommodation and/or car hire, must be protected under an ATOL licence.  You will receive an ATOL Certificate at the time you make your payment, and you will need to keep the certificate safe, not supplied by Toursareus Ltd.

ABTA Protection: If you buy a land- or sea-based holiday such as coach, rail or cruise holiday from an ABTA Member your monies will be protected by the ABTA scheme of financial protection. This means that if your travel company fails and your holiday can no longer go ahead you will be entitled to a refund if you are yet to travel and hotel costs and transport home if you are abroad, this comes under your travel insurance, please check with you travel insurance company, not supplied by Toursareus Ltd.

Legal Agreement

Entire agreement: These terms and conditions, together with our privacy policy, constitute the entire agreement between you the end user / customer and us Toursareus Ltd in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Force Majeure: Toursareus Ltd accepts no responsibility for and shall not be liable in respect of loss or damage or charges or cancellation caused by ”force Majeure” i.e. circumstances outside our control, e-g. cancellation or delay in the start of the event, war or threat of war, riots, civil strife, industrial dispute, terrorist activity, natural or nuclear disasters, fire or adverse weather conditions.

Debt Recover: Any debt’s or money owed to Toursareus Ltd by you for none payment of goods or services are handed over to our debt recover service to recover any money you owe, you will also be liable for the recovery charges imposed by our agency from the original action date.

Indemnity: You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses, including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

English Law: These terms and conditions are governed by and construed in accordance with English Law, and any disputes relating to the event program offered to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Ver terms-VGS-7217